Frequently Asked Questions
A few common questions about working with Klaren.
Does Klaren replace our internal IT team?
Not necessarily. Klaren can work alongside your existing IT team, fill specific gaps, or provide complete technology support. The right approach depends on your internal capabilities and what your business needs.
Can we use one Klaren service without the others?
Yes. Konnect, Kounter, Konstruct and Kreate can each be engaged individually based on what you need. Komplete brings Klaren’s services together into an ongoing support relationship when you need broader coverage.
Can our services change as our business changes?
Yes. Your technology needs won’t stay the same, and your relationship with Klaren doesn’t have to either. We can adjust the services and level of support as your team, priorities and technology environment evolve.
Where does Klaren provide services?
Klaren is based in Canada and supports organizations across Canada, with the ability to support distributed teams and locations beyond Canada as well.
Will I work with real people when I need support?
Absolutely. Technology is only useful when people can rely on it. Klaren combines modern tools and automation with direct access to people who understand your business and technology environment.
Does Klaren use AI?
Yes. We use AI where it can improve efficiency, insight or the experience we deliver, but not simply for the sake of using AI. Technology decisions at Klaren start with the business need, with appropriate attention to security, privacy and responsible use.
Can Klaren help with security and compliance requirements?
Yes. Through Kounter, Klaren can help assess your technology environment, identify risks and strengthen the controls needed to support your security and compliance requirements. Specific requirements depend on your business, industry and regulatory obligations.
Is Klaren a Microsoft partner?
Yes. Klaren is a Microsoft partner with expertise across Microsoft 365, Azure and the Power Platform. We help businesses make the most of Microsoft technology, from strategy and implementation to custom solutions and ongoing support.
How do I get started with Klaren?
Start by telling us what’s happening, whether you know exactly what you need or not. We’ll help identify the right place to start and connect you with the appropriate Klaren service.